SUMMARY

Provide general supervision for Field Engineers and Technicians. Schedule workflow and serve as customer contact and liaison. Keep track of job progress and financial details.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provide general supervision for Field Engineers and Technicians.
  • Develop daily schedule for Field Engineers and Technicians.
  • Make certain equipment is scheduled and available for jobs.
  • Provide technical support and assistance for field personnel.
  • Work with Business Administrator to develop weekly invoicing and monthly status reports.
  • Coordinate technical training for field personnel.
  • Review and recommend field technical procedures and procedure changes.
  • Perform employee reviews and recommend appropriate salary changes.
  • Interview job applicants.
• Develop and review proposals and reports.
  • Review reports of field engineers.
  • Review and sign contracts consistent with limits of authority
  • Review and audit field jobs.

Supervisory Responsibilities

1+ Field Engineer, Technician

TRAVEL REQUIREMENTS

• Willing to travel anywhere in North America ~80% of the time. Schedule is dependent upon project work and is flexible to the degree it can be. This is worked out on a case by case basis with your assigned project manager. PTO scheduled in advance can and will be accommodated.
• Does NOT require relocation to a Vertiv headquarter or regional office at this time.
• This is “project work” which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress.
• Options for downtime (i.e. in between projects), employee can take PTO, training, regional work, and “home office” work.
• Typical schedule is to work 4-6 weeks and then 1-2 weeks back at “home base” depending on project schedule. This varies based on the phase of the project.

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Action Oriented – Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
• Building Effective Teams – Creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; lets subordinates present to senior management; acts as if real success is the success of the team.
• Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind.
• Drive for Results – Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results.
• Directing Others – Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with subordinates on work and results.
• Organizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

• Graduate Engineer BSEE or BSME and six years experience. OR Graduate of Electrical Technical School or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and minimum two-year Associate Degree.
• Requires a high degree of communication, supervisory, organizational and good management skills.
• Communicate effectively, writing and verbally, with clients, peers and management.
• Strong computer skills including editing, formatting and using templates in Microsoft Word. Use of Internet for standards/products/manufacturer research and operation of computer controlled test equipment.
• Willing to work flexible hours, weekends, some over night travel to cover field region.
• Regularly required to sit, stand, walk, use hands and fingers, talk and hear. Required to sit and work at computer. Specific vision abilities required by this job include close vision and the ability to adjust focus. May supervise fieldwork sites and work in and around electrical equipment.
• Valid Driver’s License.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com

Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

The anticipated pay range for this role in the State of Washington, California and Colorado locality is between $40 per hour to $60 per hour—pay ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO (Flexible or up to accrued 15-20 days a year), holiday pay (9 days), and 401k.